Privacy Policy

Your privacy is important to us. This policy explains how GatiNOW collects, uses, and protects your personal data in compliance with GDPR and applicable EU data protection laws.

1. About GatiNOW

GatiNOW is an online scheduling and booking platform created and operated by Bremore Consulting Ltd, an Irish registered company.

Data Controller

Bremore Consulting Ltd

Ireland

Email:Contact email address

This Privacy Policy explains how we collect, use, store, and protect your personal data when you use GatiNOW.

2. Data We Collect

We collect the following categories of personal data:

Account Information

Name, email address, profile photo, time zone, and account preferences.

Scheduling & Booking Data

Event types, availability settings, booking details, meeting preferences, and booking history.

Invitee (Guest) Data

Names, emails, phone numbers, booking responses, and any information submitted during scheduling. For invitee data, the host (GatiNOW user) is the data controller. GatiNOW processes this data on behalf of the host.

Calendar Integration Data

When you connect Google Calendar, Outlook, or other providers, we may access: free/busy information, event metadata (title, time, duration), and availability windows. We do not access or store event content unless explicitly required and consented.

Payment & Billing Data

Processed by Stripe, Revolut, and PayPal. We do not store card numbers or sensitive payment details. We may store billing addresses, transaction metadata, and payout information for compliance.

Communication Data

Email delivery logs, reminders, confirmations, and support messages (via Brevo and Zoho Mail).

Usage & Analytics Data

IP address, device type, browser, pages visited, interactions, and performance metrics (via Google Analytics).

3. How We Use Your Data

We use your data to:

  • •Provide and improve the GatiNOW platform
  • •Enable scheduling, booking, and calendar syncing
  • •Send confirmations, reminders, and service notifications
  • •Process payments and payouts
  • •Provide customer support
  • •Improve performance, security, and user experience
  • •Comply with legal and regulatory obligations
  • •Send marketing communications (only with consent)

4. Legal Basis for Processing

Under GDPR, we process your data based on:

  • •Contract: To provide scheduling and booking services
  • •Consent: Marketing emails, optional integrations
  • •Legitimate Interests: Fraud prevention, analytics, service improvement
  • •Legal Obligation: Tax, accounting, compliance requirements

5. Third Party Service Providers

We share data only with trusted processors who support our operations.

Core Processors

Stripe / Revolut / PayPal

Payments & payouts - Billing info, transaction metadata

Brevo (Sendinblue)

Transactional emails - Email address, message metadata

Zoho Mail

Support communications - Support messages

Google Calendar / Outlook

Calendar sync - Availability, event metadata

Zoom / Google Meet / Teams

Meeting link generation - Event details (minimal)

Hosting Providers (Vercel/Render/Neon/Cloudinary)

Platform hosting - Account & operational data

Google Analytics

Usage analytics - Device, IP, interaction data

All processors are bound by GDPR compliant data protection agreements.

6. International Data Transfers

Some processors operate outside the EEA. Transfers are protected using:

  • •Standard Contractual Clauses (SCCs)
  • •Adequacy decisions
  • •GDPR approved safeguards

7. Data Retention

We retain data only as long as necessary:

  • •Account Data: Active account + 30 days after deletion
  • •Booking Data: Retained for service history (configurable)
  • •Invitee Data: Retained as long as the host maintains it
  • •Payment Records: 7 years (legal requirement)
  • •Email Logs: 12–24 months
  • •Analytics Data: Per provider defaults (typically 14–26 months)

8. Cookies & Tracking

We use cookies to operate and improve the platform.

Types of Cookies

  • •Essential Cookies: Authentication, session management, security
  • •Analytics Cookies: Google Analytics
  • •Preference Cookies: Language, time zone
  • •Marketing Cookies: Used only with consent

9. Security Measures

We implement industry standard protections:

  • •TLS/SSL encryption
  • •Encryption at rest (AES-256)
  • •Role based access control (RBAC)
  • •Audit logging
  • •Regular security reviews
  • •Incident response procedures
  • •Least privilege access for staff

10. Your Rights

Under GDPR, you have the right to:

  • •Access your data
  • •Correct inaccurate data
  • •Request deletion
  • •Restrict processing
  • •Object to processing
  • •Withdraw consent
  • •Request data portability
  • •Lodge a complaint with the Irish Data Protection Commission

To exercise your rights:EmailContact email address

11. Children's Privacy

GatiNOW is not intended for users under 16. If we discover such data, we delete it promptly.

12. Changes to This Policy

We may update this policy. Material changes will be communicated via:

  • •Email
  • •In-app notifications
  • •Updated date on this page

13. Contact Us

Bremore Consulting Ltd

Email:Contact email address